Health Care Incident Management Director – REMOTE ($18–28/hour)

Full job description


Job Title: Healthcare Incident Management Coordinator

Job Description:

We are seeking a highly detail-oriented and organized individual to join our Incident Management Department. In this role, you will be responsible for writing incident reports related to patient safety and quality of care, including falls, hospitalizations, and neglect allegations. Additionally, you will provide administrative support to the Director and assist with personnel management and workflow optimization.

Key Responsibilities:

* Investigate and write detailed incident reports in a timely and accurate manner

* Collaborate with healthcare professionals to gather information and ensure report accuracy

* Maintain accurate and up-to-date records and databases

* Provide administrative support to the Director, including scheduling and correspondence

* Assist with personnel management, including training and development planning

* Identify areas for workflow improvement and implement process enhancements


* Bachelor’s degree in Healthcare Administration, Business Administration, or related field

* 2+ years of experience in healthcare administration or a related field

* Excellent written and verbal communication skills

* Strong analytical and problem-solving skills

* Ability to maintain confidentiality and handle sensitive information

* Proficiency in Microsoft Office and database management. Laptop will be provided.

Schedule and Pay:

This is a full time 9-5 job. Salary Commensurate with Experience. Average between $18-$28 an hour.


Paid Time Off

Paid Sick Days

About the company:

Medd Connect / Platinum Management Inc. (operating under a parent company) located at 170 53rd Street 3rd Floor Brooklyn, New York, is a renowned and trusted provider of home healthcare services. With a commitment to enhancing the quality of life for individuals in need, Platinum has established itself as a beacon of compassionate care and excellence throughout the New York City community. We service clients in all the five borough’s.

Founded with a passion for delivering personalized and comprehensive care, Platinum offers a wide range of services designed to meet the diverse needs of its clients. Their team of dedicated and skilled healthcare professionals includes nurses, therapists, case managers, and caregivers who go above and beyond to ensure the comfort, well-being, and safety of those they serve.

Platinum’s mission is to enable clients to maintain their independence and receive the care and support they require in the familiar and comforting surroundings of their own homes. They tailor their services to the unique requirements of each individual, acknowledging that every client’s situation is different.

What sets Platinum apart is their unwavering commitment to providing compassionate care that fosters dignity and respect. Their team works closely with families to develop personalized care plans, and they prioritize open communication to ensure that the needs and preferences of both clients and their loved ones are met.

Platinum is not just a provider of services; it’s a partner in health and well-being, striving to make a positive impact on the lives of the people they serve. Their dedication to excellence, professionalism, and a client-centric approach has solidified their reputation as a leading home healthcare agency in Brooklyn, NY. With a focus on delivering top-quality care and a commitment to enhancing the lives of those in their care, Platinum stands as a beacon of compassion and competence.

How to apply:

To schedule an interview, please click apply and then go to and book a zoom appointment. Looking forward to meeting you.

Please complete our online form and schedule a zoom interview with Joel Brief (Manager). You will have the opportunity to ask questions at your interview. To accommodate the large number of applicant’s, we have allotted 10 minutes per applicant. If more time is required, you can ask Joel for additional time during your interview and a new time can be scheduled.

Job Type: Full-time

Pay: $18.00 – $28.00 per hour

Expected hours: 40 per week


  • Paid time off


  • Monday to Friday


  • Associate (Required)

Work Location: Remote

To apply for this job please visit

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